Delivery & Shipping
Shipping Cost
For orders under €35
Fastway Tracked - €3.49
DPD Tracked - €4.50
An Post Tracked - €5.50
For orders over €35
Fastway Tracked - FREE
DPD Tracked- €4.50
An Post Tracked - €5.50
For orders over €50
Fastway Tracked - FREE
DPD Tracked - FREE
An Post Tracked - €5.50
For orders over €65
Fastway Tracked - FREE
DPD Tracked - FREE
An Post Tracked - FREE
Same day dispatch time *We do our best to stick to these times but they are not guaranteed*
Fastway Tracked - 4pm Same day dispatch
DPD Tracked - 2pm Same day dispatch
Anpost Tracked - 2pm Same day dispatch
Same Day Delivery - 12:30pm Same day dispatch (More details below)
Please note: Above dispatch times only applies on working days which doesn't include Weekends and any bank holidays or public holiday.
If you need the item urgently next day we advise customers to place the order before 2pm and choose DPD Tracked as the shipping service.
Most of our parcels are delivered in 1-2 working days, however we advice our customers to expect some delays during Christmas time, Black Friday, Cyber Monday and after bank holidays when all shipping services experience high delivery demand.
Delivery Notes:
ALWAYS make sure you enter your EIRCODE in your delivery address.
We do everything we reasonably can to satisfy our valued customers, but one thing we have absolutely no control over is your correct delivery details.
So we suggest before you place an order to double check:
- Your delivery address
- Provide your most updated mobile or landline phone number (Courier can contact you if they have a problem with delivery address)
- Please ensure that someone is at home to sign for the parcel. (This can be you, your friend or family member) Of course, the courier can deliver to your workplace or you may have a trusted neighbour who would be able to sign for your package. Just leave a brief message on the order.
Grab Same Day Delivery Information
NO BUSINESS ADDRESS AS THE DELIVERY CAN BE LATER IN THE EVENING.
We are excited to provide same day delivery in county Dublin. Please note the cut off time for same day delivery is 12:30 PM.
Any order placed before 12:30 PM will be shipped and delivered the same day. Orders placed after this time will be shipped and delivered the next day.
Please note: They deliver 7 days a week with exception on bank holidays.
Delivery Provider
Grab is our same day delivery provider.
Once your parcel is processed by Grab Same-Day you will receive an SMS with a live
tracking link attached.
Live tracking link
SMS’s will only be sent to valid Irish mobile numbers. If you have used a landline or an
international number, you will not receive your SMS. If email has been provided, then
you will receive the link via email.
Sample of the Grab SMS
“Hi, your [Business Name] delivery is being routed for delivery today. For the latest update click
the link https://d.grabsameday.com/73U8662108”
Recipients can Update Delivery Information
You can update the driver directly via the SMS tracking link provided. Simply click on the
web link and select update delivery. Eg. Gate code 1234
Grab cannot change the delivery address whilst your package is en-route. If an address
change is required, this will take place the following day.
Grab Same-Day Delivery Process
The tracking link provided will keep you up to date every step of the way.
A one-hour ETA will be visible after 3pm once routing has taken place.
Delivery of parcels takes place between 3pm -10pm.
Grab Same-Day driver will:
1. Knock at the delivery address. If they are unsuccessful.
2. A call will be attempted to the number provided. If this is unsuccessful.
3. The driver will wait for a maximum of 5 minutes from the time of arrival; If
unsuccessful.
4. If possible, the driver will leave with a neighbour. POD: driver will save an image to
the tracking link and text the recipient with the home address and name of the
neighbour they left it with.
5. If none of the above are successful, then Grab will reattempt to deliver your parcel
the following day. Customers will be informed via their SMS tracking link of the
reattempt date.
*Goods can be collected the next day after the order is dispatched. The parcel can be
collected from Grab Warehouse D03C972 from 2pm.
Customer Support
Office hours are 9 am - 5 pm.
Grab will always do its best to facilitate customers. If you need support with your delivery,
please let us know at Hello@grabsameday.com